I am completely new to 3D Printing. I got my first printer a Creality Ender 5 Pro yesterday.
My problem
I did shutdown the printer without the axis being in home position (X: 0, Y: 0, Z: 320 instead of X: 0, Y: 0, Z: 0). I thought this should be no problem but after turning the printer on again the info screen showed the axis as 0, 0, 0 again...
So I can't move the Z axis up again because the printer thinks its already at 0.
NOTE: On the Ender 5 the bed is lowering for the value of the Z so 320 is the lowest and 0 the highest. The motor works because it tries to go down further if i increase Z position but I am scared of damaging the motor because it can't move further but it tries to (judging by that weird sound).
My question
Is this a normal behavior that the printer axis cant remember its position? Because I think as I built the printer the axis were also not at the 0, 0, 0 position and on the first start they moved back without any problems.
Has someone any ideas how to solve this? Or is this a broken printer?
PS: I could replicate this behavior on X and Y as well (moving them with prepare->move axis and then shutdown the printer) but here for I can easily disable the motors and move them manually back to 0, 0 which isn't the case for the Z Axis.
I hope I could explain that understandably.