So I just got my first 3D printer the Ender 3 Pro. My nozzle is a bit too high (first image) and this is what happened after my first test print (second image).
I saved for a while to buy this and I’m really upset about this.
So I just got my first 3D printer the Ender 3 Pro. My nozzle is a bit too high (first image) and this is what happened after my first test print (second image).
I saved for a while to buy this and I’m really upset about this.
Your Z-endstop assembly is clearly too high. Referring to your own first foto you see that the switch on the Z-endstop mount is nearly touching the bottom of the X-Z mounting.
You need to adjust the whole mount by loosening the 2 hex key screws and lower the assembly (move in the direction of the blue arrow):
Before lowering the Z-endstop mount first screw in all the levelling/tramming screws under the build plate/heated bef a little and position the nozzle a little above the build plate; when the mount is fastened you can move the build plate up a little and tram the complete bed surface.
This All3D article describes the above in more detail, but the basics are covered above.
Flash the firmware. If that doesn't fix it then you have a defective printer assuming everything else in your question and comments is correct.