Introduction
Use this guide to remove and replace the front camera assembly (a.k.a. selfie cam) in an iPhone 11 Pro. Note that if you replace this part, Face ID will no longer work. This repair will restore a broken selfie cam to working order, but only Apple or an Apple “authorized” technician can restore Face ID.
-
-
Power off your iPhone before beginning disassembly.
-
Remove the two 6.7 mm-long pentalobe screws at the bottom edge of the iPhone.
-
-
-
Use a hairdryer or heat gun or prepare an iOpener and apply it to the lower edge of the iPhone for about a minute in order to soften up the adhesive underneath.
-
-
-
If the plastic depth gauge is attached at the center of the iSclack, remove it now—it's not needed for larger iPhones like the iPhone 11 Pro.
-
Position the suction cups near the bottom edge of the iPhone—one on the front, and one on the back.
-
Press both suction cups firmly into place.
-
-
-
Hold onto your iPhone securely and close the handle of the iSclack to slightly separate the screen from the rear case of the phone.
-
Insert an opening pick into the gap under the display on the lower edge of the iPhone.
-
Skip the next two steps.
-
-
-
If you're using a single suction handle, apply it to the bottom edge of the phone, while avoiding the curved portion of the glass.
-
-
-
Pull up on the suction cup with firm, constant pressure to create a slight gap between the front panel and rear case.
-
Insert an opening pick into the gap.
-
-
-
Slide the opening pick around the lower left corner and up the left edge of the iPhone, slicing through the adhesive holding the display in place.
-
-
-
Re-insert your pick at the bottom edge of the iPhone, and slide it up the right side to continue separating the adhesive.
-
-
-
Gently pull the right edge of the display down slightly (in the direction of the Lightning port).
-
Insert your pick into the top-right corner of the phone.
-
-
-
Continue pulling the display down (toward the Lightning port) as needed in order to make a gap large enough for the pick.
-
Slide the pick to the top left corner and cut any remaining adhesive securing the display.
-
-
-
Pull on the small nub on the suction cup to remove it from the front panel.
-
If you used an iSclack and it's still affixed to the iPhone, remove it now.
-
-
-
Open the iPhone by swinging the display up from the left side, like the back cover of a book.
-
Lean the display against something to keep it propped up while you're working on the phone.
-
-
-
Use a spudger or a clean fingernail to pry the battery connector up from its socket on the logic board.
-
Bend the connector slightly away from the logic board to prevent it from accidentally making contact with the socket and providing power to the phone during your repair.
-
-
-
Use a spudger or a fingernail to disconnect the front sensor assembly cable connector.
-
Use a spudger or a fingernail to disconnect the digitizer cable connector.
-
-
-
Use a spudger or a fingernail to disconnect the Face ID dot projector and sensor cables from their sockets on the logic board.
-
-
-
Gently push the Face ID cable connectors away from the logic board to access the selfie cam connector underneath.
-
Disconnect the selfie cam by prying its connector straight up.
-
-
-
Slide the front camera assembly slightly down and to the left to free it from the enclosure.
-
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our iPhone 11 Pro Answers community for help.
