Introduction

If your upper agitator is failing to turn under a load, this tutorial will easily instruct you how to apply the most probable fix using two common tools and a $5.99 (max) readily available part.

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    • Kenmore Series 80 (Whirlpool).

    • Prior to working on unit, make sure to unplug from power source.

    • Open lid to washer machine to expose interior of tub and agitator.

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    • Spin agitator by hand until small notch facing front.

    • Insert medium flat head screw driver into the small notch and pry cover up and off.

    What if no cover just all one unit?

    Twylla Robinson -

    Hmm, what is the make and model. Can you attach a photo?

    Brian Gill -

    Hello, I have this exact model but After I removed the dust cover there is a rubbery looking piece and no access to the agitator shaft bolt. I don’t know how to remove this rubber piece, it’s stuck! It looks like a square shape near where I would look at the shaft bolt and not big enough for a 7/16th socket. How do I remove this rubber piece??? Thank you!

    Malissa Koven -

    Can you attach a photo? if not what is the make model and serial number?

    Brian Gill -

    I have the same issue. I also have a plastic piece that prevents me from getting to the bolt.

    John Herd -

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    • Looking Straight down the cam, a 7/16" head bolt can be seen.

    • Insert 7/16" socket with an extension to access the head of the bolt.

    • Using free hand, hold bottom of agitator when removing bolt.

    • 'Lower agitator will try to spin when loosing agitator cam bolt.

    There is a plastic piece on mine to where I can't get to the bolt

    marienikki2013 -

    Does it look like a cap or cover?

    Brian Gill -

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    • Remove agitator from washer tub by pulling straight up.

    • Lower and upper agitator may come up together, or upper agitator may only come up.

    • If both upper and lower agitator were removed together, gently separate them.

    • Put lower agitator aside, you will be only working with the upper agitator.

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    • Gently remove auger cam from the top agitator.

    • Be careful not to lose the bolt still at base of cam.

    • Worn plastic pieces of the ratcheting dogs, may have also become broken.

    • Make sure all parts come up and out!

    • When removed, place cam upside down on a flat work surface.

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    • Remove the retaining ring by sliding it straight up and off the cam shaft.

    • Be cognizant, during reassembly, the retaining ring fits back into the grooves on the shaft.

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    • With the retaining ring removed, you can now access the ratcheting dogs.

    • Remove the 4 ratcheting dogs from their place.

    • Be sure to remove any broken pieces of the ratcheting dogs from their seat, or new dogs will not seat properly.

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    • Pat # 80040: 4pk Ratcheting Dogs

    • The old ratcheting dogs should be extremely worn when compared to the new ratcheting dogs.

    • Insert each new ratcheting dog into the 4 available slots

    • Ensure that each ratcheting dog has free motion and is not hanging on anything.

    • Project is now ready for reassembly!

    my model 80 required a 1/2” extension to remove the plastic retaining bolt to get to the dogs. there wasn’t a 7/16 bolt in there.

    the extension fits into a square hole in the assembly to turn it out

    John -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Brian Gill

Member since: 26/12/14

559 Reputation

17 comments

Is this the same procedure for a Kenmore Model 110? This just started happening to mine today. HELP!!!

Thanks,

lafoote@aol.com

MICHAEL LANGFORD -

Michael,

yes, the Model 110 is the same as the series 80 I detailed in the repair.

good luck.

Brian Gill -

THANKS Brian Gill…

How hard is it to remove and replace the clutch?

MICHAEL LANGFORD -

Brian…this did not fix my problem. I’m afraid its a transmission and that is to much money to do a repair on a 29 year old washer. Thanks for you good instructions and photos though.

Mike

MICHAEL LANGFORD -

Thank you Brian for authoring this guide. All I can say is “ I did it!!!” The ratcheting dogs cost me $7.00 , It took a bit of travel to pick them up, a visit to the neighbor to borrow the socket wrench. 7/16 was the exact size socket. I had a Kenmore 110 model ( although the Name of the washer says Kenmore 60 : why do they make life complicated??) I just needed to lift the top part of the agitator. With much gratitude and satisfaction, Louis

geralseph -

I’m having trouble removing the agitator cam. I have the center screw out the agitator will completely come out but the upper agitator won’t come off and the cam won’t come out. Suggestions? Thx.

Carol Friedman -

Sorry this is late… The cam should come out first and then the agitator should come off after. There shouldn’t be too much resistance lifting the agitator up and off. Just pull straight up off of shaft.

Brian Gill -

Brian, same issue, bolt loosened, top section came off but lower section or main agitator will not come off..as if another bolt holding it on and will not budge or come straight off..any suggestions, I am wondering if bolts lower section broke off?

Dan -

Thank was able to use this advice on not only my friends washer but as well as my daughter's saved tons of money thank you

Freddy Bumgarber -

Awesome!!! Glad the guide is out there helping repair and save!

Brian Gill -

I am having trouble getting the agitator bolt to loosen. It is spinning even when I hold the lower agitator. The bolt went through the bottom of the spring assembly. so the top agitator assembly is off. How can I loosen the bolt? I've sprayed with WD40, but that hasn't worked yet. Ken

kfm9739 -

What is spinning the bolt or lower agitator?

Brian Gill -

I can't get the agitator apart, not strong enough. Any ideas

Judy Evans -

On my unit.. also 80 series kenmore…. there is no 7/16 bolt…. instead I had to use a1/2” ratchet extension right into the square where the bolt should be….no problem!!!

Michael Santone -

I am , Mike Santone , Super Ginieous…. My Fix should be in big bold letters!!!

Michael Santone -

my model 80 required a 1/2” extension to remove the plastic retaining bolt to get to the dogs. there wasn’t a 7/16 bolt in there.

the extension fits into a square hole in the assembly to turn it out

John -

Thought I’d seen a no spin problem attributed to the lid switch . Might be faulty and no spin but will wash.??

ferd berfel -