Introduction

Follow this guide to remove or replace the rear case on your Sony DualSense controller.

Note: This guide is for current DualSense controllers with FCC IDs that end with A. Check the back of your controller to verify your model. If yours ends in a 1, it is an early model and there will be internal differences. Follow these guides for the earlier version.

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    • Disconnect and power down your controller before you begin.

    • Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.

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    • Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.

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    • Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.

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    • Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.

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    • Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.

    • Lift the middle trim over the joysticks to remove it.

    • During reassembly, position the middle trim into place and press along all edges to engage the clips securing it to the controller.

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    • Insert the flat end of your spudger into the gap above the L1 button.

    • Cover the button with your thumb to prevent it from ejecting across the room.

    • Pry the spudger upward to remove the L1 button.

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    • Insert the flat end of your spudger into the gap above the R1 button.

    • Cover the button with your thumb to prevent it from ejecting across the room.

    • Pry the spudger upward to remove the R1 button.

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    • Use a Phillips screwdriver to remove the two 6.5 mm screws securing the bottom corners of the lower case.

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    • Use a Phillips screwdriver to remove the two 6.5 mm screws behind the L1 and R1 buttons.

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    • Use the pointed edge of a spudger to unclip the two clips on either side of the headset jack.

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    • Use your hands to carefully pull the rear case off of the controller.

    • During reassembly, make sure the red and black vibration motor wires are not pinched between the front and rear case.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Sam Omiotek

Member since: 25/02/19

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